Privacy Policy

This Privacy Policy explains how Bug Bux ("Bug Bux," "we," "us," or "our") collects, uses, shares, and protects information when you visit bugbux.com (the "Site"), purchase tickets to BBCon, join Bug Bux+, subscribe to our newsletter, participate in our community programs, or otherwise interact with us.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

a. Information You Provide Directly

We collect information you voluntarily give us, including:

• Contact and account details: name, email address, phone number, company name, and mailing address when you fill out a form, subscribe to our newsletter, register for an event, or contact us.
• Payment and billing information: when you purchase BBCon tickets, a Bug Bux+ membership, or items from our store, our payment processor collects billing details (such as card number, billing address) on our behalf. We do not store full payment card numbers on our own servers.
• Community and membership information: if you sign up for Bug Bux+, you'll be directed to our third-party community platform, Skool, where you create a separate account. Skool's own privacy policy governs the information you provide there.
• Communications: messages, survey responses, or other information you send us directly.

b. Information Collected Automatically

When you visit the Site, we (and our service providers) may automatically collect:

• IP address, browser type, device information, referring/exit pages, and pages viewed
• Approximate location (derived from IP address)
• Information collected via cookies, pixels, and similar tracking technologies, which may include advertising tools such as the Meta (Facebook) Pixel and analytics tools such as Google Analytics, used to measure site performance and ad campaign effectiveness

c. Information from Third Parties

We may receive information about you from:

• Payment processors (e.g., confirmation that a transaction was completed)
• Marketing and CRM platforms (e.g., GoHighLevel) that we use to manage forms, landing pages, and email communications
• Social media platforms, if you interact with our pages or ads there

2. How We Use Your Information

We use the information we collect to:

• Process purchases (BBCon tickets, Bug Bux+ membership, store orders) and send order confirmations
• Provide, maintain, and improve the Site and our programs
• Send our newsletter, community updates, and promotional communications (you may opt out at any time)
• Respond to inquiries and provide customer support
• Measure and improve the performance of our marketing and advertising campaigns
• Detect, prevent, and address fraud, security issues, or technical problems
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who perform services on our behalf, such as payment processing, email delivery, CRM/marketing automation (e.g., GoHighLevel), web hosting, and analytics/advertising platforms (e.g., Google, Meta)
• Skool, if you join Bug Bux+, as the operator of that community platform
• Event partners or sponsors, only where necessary to fulfill a specific purpose you've agreed to (e.g., a sponsor-run giveaway at BBCon)
• Legal and safety authorities, if required by law, subpoena, or to protect the rights, property, or safety of Bug Bux, our users, or others
• A successor entity, in the event of a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to remember your preferences, understand how visitors use the Site, and measure advertising performance. This may include analytics cookies and advertising pixels (such as the Meta Pixel) that help us understand which marketing efforts are effective.

You can control cookies through your browser settings. Disabling cookies may affect some features of the Site. Where required by law, we will request your consent before placing non-essential cookies.

5. Your Choices and Rights

• Marketing emails: You can unsubscribe from our newsletter or promotional emails at any time using the unsubscribe link included in every email.
• Access/correction/deletion: You may request access to, correction of, or deletion of your personal information by contacting us at Info@bugbux.com.
• Do Not Track: The Site does not currently respond to browser "Do Not Track" signals.
• State privacy rights: Depending on where you live (e.g., California, Colorado, Virginia, and other states with privacy laws), you may have additional rights, including the right to know what personal information we collect, request deletion, and opt out of certain sharing for advertising purposes. To exercise these rights, contact us at Info@bugbux.com.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links and Platforms

The Site may link to third-party websites and platforms, including Skool, social media pages, and sponsor/partner sites. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.

9. Children's Privacy

The Site is intended for a professional, adult audience (pest control industry professionals) and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. International Users

If you access the Site from outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your home country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last Updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Bug Bux, LLC
1040 W Siebold Tree Ave, Queen Creek, AZ 85140
Info@bugbux.com